THANKS FOR THE PATIENCE, WE ARE CURRENTLY FULFILLING A LARGE PRE ORDER AND MORE PRODUCTS WILL BE AVAILABLE LATER.
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Terms

EU and UK customers, read this note in addition to the terms below.

All customers, please read the product description (all tabs) before placing the order in the cart as additional information to this page. It may contain important information on color deviation from renders and natural processes.  

Specific to Spring 2021 Pre-Order

  • The products are estimated to ship late 2021. November 2021 is the estimated date for most items. We may delay the delivery date if we encounter issues, or want to make sure quality is up to our standards, or for any other reason.
  • We might ship the items earlier, if they are ready earlier. 
  • The customer must stay updated on our Discord, mailing list, Twitter, Instagram or otherwise to make sure they have given us the correct address when the order ships.

Pre-order

If your order is a pre-order these terms are valid. By agreeing to the terms:

  1. The customer agree with pre-paying Mekanisk AS the full amount of the order when checking out of the store, even though deliverance of the product is at a later date. By purchasing, the customer understand this is a legal contract financially as customer pre-paying and Mekanisk AS owing you the product until it is delivered. The settlement is final on delivery. 
  2. The customer agree that their invoice will arrive at the time of delivarance, and not at the time of purchase, per Norwegian invoicing laws. 
  3. The customer agrees there are fundamentally no order cancellations on pre-orders because the items are made to order.
  4. The customer agrees that the delivery date might be extended, or shortened with a base in the initial estimate. 
  5. The customer has 14 days until after the arrival of the product to inspect it and and ask for a return. This applies to product return and DOA. 
  6. The customer can return the order for any reason in the 14 days after arrival. The customer pays the full return shipping, and the return address will be in Norway regardless of origin. The customer can deliver the product by hand in our physical location.

In stock product 

If your order is in-stock, these terms are valid. By agreeing to the terms:

  1. The customer agree with pre-paying Mekanisk AS the full amount of the order when checking out of the store, even though delivery might be a short time in the future.
  2. The seller agrees to ship the product within 30 days unless another estimate is given. 
  3. The customer has the right to cancel the order for a refund, unless the order is irreversibly in a place where it will be shipped or has shipped. 
  4. The customer has 14 days until after the arrival of the product to inspect it and and ask for a return. 
  5. The customer can return the order for any reason in the 14 days after arrival. The customer pays the full return shipping, and the return address will be in Norway regardless of origin. The customer can deliver the product by hand in our physical location.

Product quality and expectations

  • Oxidizing metals like brass and copper may develop/have spots on arrival. Natural metal processes are not a valid replacement.
  • Anodizing hook marks are required to color aluminium. In most cases these will be placed on the screw holes or on the lower insides of the cases to be hidden to the best of our ability. 
  • Edges on sharp designs are softened to make sure there are no edges that are too sharp. This might be different from the renders where this is not added. 

 

By purchasing a pre order item or in stock item you all accept these terms. 

 

Download terms (PDF)