More info coming
Pre order items are made to order, and therefore only have an estimated delivery date. Production and fulfillment delays may occur, and will extend the estimated delivery time.
Since all the pre order products are made to order, there are fundamentally no order cancellations per EU regulations. We still practice EU return policies for the entire world, because we believe in consumer rights. The case can be returned within 14 days of delivery for any reason, as long as it is unused and return shipping is paid up front by the buyer. You will recieve a full refund within 14 days of delivery back at Mekanisk.
The quality control of the pre order cases are very strict, however please keep in mind that these are not mass produced units. Damaged, defective or aesthetically damaged cases are handled by returns, compensation or partial refunds depending on the severity. As long as these are not functional defects, the compensation process is decided by Mekanisk. Colors may look different in the final product that is shipped to the customer, due to the anodizing process.
By purchasing a pre order item you accept these terms.